Chris Watson from Endor Learn and Develop explores the validity of the commonly referenced Albert Mehrabian communication equation. For more info see: https://www.endorlearning.com/
In his own words - Please note that this and other equations regarding relative importance of verbal and nonverbal messages were derived from experiments dealing with communications of feelings and attitudes (i.e., like-dislike). Unless a communicator is talking about their feelings or attitudes, these equations are not applicable.
